Comparative study: TQ and Lean Production ownership models in health services

Objective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.Method: this is a qualitative research that was conducted through a descriptive case study.Results:...

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Bibliographic Details
Main Authors: Natalia Yuri Eiro (Author), Alvair Silveira Torres-Junior (Author)
Format: Book
Published: Universidade de São Paulo, 2015-10-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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