What Role Does Patient Gratitude Play in the Relationship Between Relationship Quality and Patient Loyalty?

The environment in health care organizations is becoming increasingly competitive. Therefore, to improve patient return rates, health care organizations need to examine how to enhance the physician-patient relationship. In particular, the role of patient gratitude on the physician-patient relationsh...

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Bibliographic Details
Main Authors: Chih-Hsuan Huang PhD (Author), Hsin-Hung Wu PhD (Author), Yii-Ching Lee PhD (Author), Li Li MPAcc (Author)
Format: Book
Published: SAGE Publishing, 2019-08-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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