One for all or all for one? An integrative review of research on frequent callers

Objective: Telephone health services is an increasing and integral part of health care in several countries. Callers who call repeatedly, in the current study "frequent callers" are present in all kinds of healthcare services, often constitute a considerable proportion of the total amount...

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Hauptverfasser: S. Skogevall (Verfasst von), E. Kaminsky (Verfasst von), J. Håkansson (Verfasst von), I.K. Holmström (Verfasst von)
Format: Buch
Veröffentlicht: Elsevier, 2022-12-01T00:00:00Z.
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3rd Floor Main Library

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