Mediating Effect of HRM Practices between Service Quality and Customer Satisfaction in the Real Estate Industry in Metro Manila, Philippines: A Literature Review

Human resource management (HRM) practices have been highlighted as essential for boosting organizational efficiency and keeping a competitive edge. A company's human resource management (HRM) division is crucial in raising customer and employee satisfaction levels with its services. Studies hav...

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Bibliographic Details
Main Authors: Janice Pascua (Author), Genaro Japos (Author)
Format: Book
Published: Philippine Association of Institutions for Research, Inc., 2023-01-01T00:00:00Z.
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3rd Floor Main Library

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