Rebalancing the patient experience: 20 years of a pendulum swing

This essay looks back at two decades of the patient experience movement. The evolution of patient experience includes moving from a belief system in which patients and families are solely the recipients of care to a model in which patients and families are co-designing treatment plans, systems and p...

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Главный автор: Tiffany Christensen (Автор)
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Опубликовано: The Beryl Institute, 2017-11-01T00:00:00Z.
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