Investigating the Relationship Between Service Quality and Student Intention Behavior in Higher Education Service Experience

• Main Authors: Windasari Windasari (Author), Ainur Rifqi (Author), Aditya Chandra Setiawan (Author), Shelly Andari (Author), Ahmad Abdullah Zawawi (Author), Noor Akhmarisha binti Saari (Author)
• Format: Book
• Published: Universitas Pendidikan Mandalika, Fakultas Ilmu Pendidikan dan Psikologi, 2024-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

This study aims to investigate the relationship between service quality and student intention behaviour in Higher Education Institutions. This research used a correlational method with a quantitative approach. The online questionnaire was distributed to 110 State University of Surabaya students foll...