Analyse de l'activité tutorale dans un organisme privé de formation à distance selon le modèle d'Engeström : tensions et écarts au prescrit

This study explores e-tutors' real work. It refers to the Activity Theory developed by Engeström (1987). It is based upon several types of data: ethnographic data, an instructional document, a questionnaire and individual interviews. The results principally reveal three types of tensions as de...

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Bibliographic Details
Main Authors: Melissa Dir (Author), Stéphane Simonian (Author)
Format: Book
Published: Centre National d'Enseignement à Distance, 2016-10-01T00:00:00Z.
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Summary:This study explores e-tutors' real work. It refers to the Activity Theory developed by Engeström (1987). It is based upon several types of data: ethnographic data, an instructional document, a questionnaire and individual interviews. The results principally reveal three types of tensions as described by the Engeström's activity theory model: subject/community, subject/division of labour, subject/rules. The study concludes by questioning the instrumental function of instructional documents and communication tools in terms of work organization.
Item Description:2264-7228
10.4000/dms.1109