Implementing Automated Text Messaging for Patient Self-management in the Veterans Health Administration: Qualitative Study Applying the Nonadoption, Abandonment, Scale-up, Spread, and Sustainability Framework

BackgroundThe Veterans Health Administration (VHA) is deploying an automated texting system (aTS) to support patient self-management. ObjectiveWe conducted a qualitative evaluation to examine factors influencing national rollout of the aTS, guided by the Nonadoption, Abandonment, Scale-up, Spread, a...

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Main Authors: Vera Yakovchenko (Author), D Keith McInnes (Author), Beth Ann Petrakis (Author), Chris Gillespie (Author), Jessica M Lipschitz (Author), Megan B McCullough (Author), Lorilei Richardson (Author), Brian Vetter (Author), Timothy P Hogan (Author)
Format: Book
Published: JMIR Publications, 2021-11-01T00:00:00Z.
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