Analisis Kesenjangan Kualitas Pelayanan berdasarkan Kepuasan Pasien Poliklinik Saraf RS Bhayangkara Surabaya

Background: Neurological polyclinic service at Bhayangkara Hospital in Surabaya is one of polyclinics that has an increasing number of patient visits every year. To keep patients' loyalty towards a neurological polyclinic, the hospital must be able to meet patients' needs so that patients...

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Bibliographic Details
Main Author: Luh Wayan Ema Natarini (Author)
Format: Book
Published: Universitas Airlangga, 2018-12-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available