Designing, Developing, Evaluating, and Implementing a Smartphone-Delivered, Rule-Based Conversational Agent (DISCOVER): Development of a Conceptual Framework

• Main Authors: Dhakshenya Ardhithy Dhinagaran (Author), Laura Martinengo (Author), Moon-Ho Ringo Ho (Author), Shafiq Joty (Author), Tobias Kowatsch (Author), Rifat Atun (Author), Lorainne Tudor Car (Author)
• Format: Book
• Published: JMIR Publications, 2022-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundConversational agents (CAs), also known as chatbots, are computer programs that simulate human conversations by using predetermined rule-based responses or artificial intelligence algorithms. They are increasingly used in health care, particularly via smartphones. There is, at present, no...