Developing a capacity-building intervention for healthcare workers to improve communication skills and awareness of hard of hearing and D/deaf patients: results from a participatory action research study

• Main Authors: Véronique S. Grazioli (Author), Madison Graells (Author), Elodie Schmutz (Author), Odile Cantero (Author), Tanya Sebaï (Author), Vanessa Favre (Author), Jessica Richème-Roos (Author), Kevin Morisod (Author), Michel Jeanneret (Author), Pascal Singy (Author), Patrick Bodenmann (Author)
• Format: Book
• Published: BMC, 2024-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Healthcare workers (HCWs) are commonly not prepared to properly communicate with D/deaf and hard of hearing (HoH) patients. The resulting communication challenges reinforce the existing barriers to accessing and benefiting from quality of care in these populations. In response, t...