Responses of Conversational Agents to Health and Lifestyle Prompts: Investigation of Appropriateness and Presentation Structures

• Main Authors: Kocaballi, Ahmet Baki (Author), Quiroz, Juan C (Author), Rezazadegan, Dana (Author), Berkovsky, Shlomo (Author), Magrabi, Farah (Author), Coiera, Enrico (Author), Laranjo, Liliana (Author)
• Format: Book
• Published: JMIR Publications, 2020-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundConversational agents (CAs) are systems that mimic human conversations using text or spoken language. Their widely used examples include voice-activated systems such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana. The use of CAs in health care has been on the rise, bu...