Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters
<p>Abstract</p> <p>Background</p> <p>Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based ser...
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| Main Authors: | , , |
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| Format: | Book |
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BMC,
2013-01-01T00:00:00Z.
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Internet
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| Call Number: |
A1234.567 |
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| Copy 1 | Available |