PATIENT ASSESSMENT OF INTERPERSONAL QUALITY IN OUTPATIENT INSTALLATION CLINIC HOSPITAL EYE UNDAAN

The mission of Undaan Eye Hospital is to provide high quality and affordable eye health service. However, some problems which indicate customer's dissatisfaction are still found, including the amount of customer complaints which hasn't reached the target set by hospital which is zero compl...

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Bibliographic Details
Main Author: Finda Muthia Hanum (Author)
Format: Book
Published: Universitas Airlangga, 2020-08-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available