Effect of Service Quality on Hospital Image at Baiturrahmah Dental and Oral Hospital

Hospitals as one of the services in the marketing world face a very tight competition dynamics, this requires the hospital management to improve itself and make efficiency, so the hospital is required to provide optimum quality for the performance given to the patient because the patient will provid...

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Bibliographic Details
Main Authors: Dessy Angraini (Author), Resa Ferdina (Author)
Format: Book
Published: STIKes Hang Tuah Pekanbaru, 2018-11-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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