Psychometric properties of the rating scale sports organizations EPOD

• Main Authors: Alberto Nuviala Nuviala (Author), Javier Antonio Tamayo Fajardo (Author), Román Nuviala Nuviala (Author), José Antonio González Jurado (Author), Antonio Fernández Martínez (Author)
• Format: Book
• Published: FEADEF, 2010-07-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

The understanding of user satisfaction and consumers of services is a necessity for those responsible for them. There's a variety of instruments that assess the perceived quality but are criticized for several reasons: concepts, procedures, lack of specificity... EPOD is a scale with 29 items i...