Chatbots and COVID-19: Taking Stock of the Lessons Learned

• Main Authors: Virginia Arnold (Author), Tina D Purnat (Author), Robert Marten (Author), Andrew Pattison (Author), Hebe Gouda (Author)
• Format: Book
• Published: JMIR Publications, 2024-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

While digital innovation in health was already rapidly evolving, the COVID-19 pandemic has accelerated the generation of digital technology tools, such as chatbots, to help increase access to crucial health information and services to those who were cut off or had limited contact with health service...