The assessment of service quality effect in higher education sector on satisfaction, suggestion, and behavioral intention of university students: The case of Turkey

The number of enterprises in the service sector is increasing with the time and the market for service sector is expanding. Universities as higher education institutions were affected by these developments in the service sector and have included providing quality service to their internal and extern...

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Hoofdauteurs: Esen Gürbüz (Auteur), Muhammet Bayraktar (Auteur)
Formaat: Boek
Gepubliceerd in: Universidad de Deusto, 2023-05-01T00:00:00Z.
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