Patient experience in the behavioral health setting: Key best practices throughout an organizational journey

NewYork-Presbyterian/Westchester Division, a clinical affiliate of Weill Cornell Medicine, is a 260-bed hospital providing inpatient and outpatient behavioral health care for children, adolescents, adults and older adults. From 2004-2010 the hospital's patient experience scores on the Press Gan...

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Main Authors: Mark D'Agostino (Author), Tena Vizner (Author), Daniel Wald (Author), Linda Espinosa (Author), Rick Evans (Author)
Format: Book
Published: The Beryl Institute, 2017-11-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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