Tracking and Profiling Repeated Users Over Time in Text-Based Counseling: Longitudinal Observational Study With Hierarchical Clustering

• Κύριοι συγγραφείς: Yucan Xu (Συγγραφέας), Christian Shaunlyn Chan (Συγγραφέας), Evangeline Chan (Συγγραφέας), Junyou Chen (Συγγραφέας), Florence Cheung (Συγγραφέας), Zhongzhi Xu (Συγγραφέας), Joyce Liu (Συγγραφέας), Paul Siu Fai Yip (Συγγραφέας)
• Μορφή: Βιβλίο
• Έκδοση: JMIR Publications, 2024-05-01T00:00:00Z.
• Θέματα: article
• Διαθέσιμο Online: Connect to this object online.

BackgroundDue to their accessibility and anonymity, web-based counseling services are expanding at an unprecedented rate. One of the most prominent challenges such services face is repeated users, who represent a small fraction of total users but consume significant resources by continually returnin...