Implementation costs of telephone nurse triage service

• Main Authors: Ricardo Collar Rebolho (Author), Fabiano Maury Raupp (Author)
• Formato: Livro
• Publicado em: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz, 2023-04-01T00:00:00Z.
• Assuntos: article
• Acesso em linha: Connect to this object online.

Telephone nurse triage services are becoming increasingly common in healthcare systems worldwide. Florianópolis (Santa Catarina State, Brazil) is the first municipality in the country to provide this service in its public health system. This study adopted a quantitative, descriptive, and analytical...