Spelling Errors and Shouting Capitalization Lead to Additive Penalties to Trustworthiness of Online Health Information: Randomized Experiment With Laypersons

• Main Authors: Witchel, Harry J (Author), Thompson, Georgina A (Author), Jones, Christopher I (Author), Westling, Carina E I (Author), Romero, Juan (Author), Nicotra, Alessia (Author), Maag, Bruno (Author), Critchley, Hugo D (Author)
• Format: Book
• Published: JMIR Publications, 2020-06-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundThe written format and literacy competence of screen-based texts can interfere with the perceived trustworthiness of health information in online forums, independent of the semantic content. Unlike in professional content, the format in unmoderated forums can regularly hint at incivility,...