Understanding patient satisfaction and loyalty in public and private primary health care
Background: The quality of health centers, patient satisfaction, and loyalty are three key factors that enable health care providers to improve their services and cost-effectiveness. This study, therefore, aims to determine patient satisfaction and loyalty in public and private primary health care c...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
SAGE Publishing,
2020-07-01T00:00:00Z.
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| Subjects: | |
| Online Access: | Connect to this object online. |
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