User Experiences of Social Support From Companion Chatbots in Everyday Contexts: Thematic Analysis

• Main Authors: Ta, Vivian (Author), Griffith, Caroline (Author), Boatfield, Carolynn (Author), Wang, Xinyu (Author), Civitello, Maria (Author), Bader, Haley (Author), DeCero, Esther (Author), Loggarakis, Alexia (Author)
• Format: Book
• Published: JMIR Publications, 2020-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundPrevious research suggests that artificial agents may be a promising source of social support for humans. However, the bulk of this research has been conducted in the context of social support interventions that specifically address stressful situations or health improvements. Little resea...