A facility-based study of women' satisfaction and perceived quality of reproductive and maternal health services in the Kenya output-based approach voucher program

• Main Authors: Boniface Oyugi (Author), Urbanus Kioko (Author), Stephen Mbugua Kaboro (Author), Clarice Okumu (Author), Sarah Ogola-Munene (Author), Shaminder Kalsi (Author), Simon Thiani (Author), Shadrack Gikonyo (Author), Julius Korir (Author), Billy Baltazar (Author), Moses Ranji (Author)
• Format: Book
• Published: BMC, 2018-07-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background This is a facility-based study designed to assess perceived quality of care and satisfaction of reproductive health services under the output-based approach (OBA) services in Kenya from clients' perspective. Method An exit interview was conducted on 254 clients in public hea...