The impact of heavy nurse workload and patient/family complaints on workplace violence: An application of human factors framework

Abstract Aim To examine the relationships between workload factors at different systems levels (unit level, job level and task level), patients/family complaints and nurse reports of patient violence towards them using a human factors framework. Design This is a secondary analysis of cross‐sectional...

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Bibliographic Details
Main Authors: Farinaz Havaei (Author), Maura MacPhee (Author)
Format: Book
Published: Wiley, 2020-05-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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