The impact of heavy nurse workload and patient/family complaints on workplace violence: An application of human factors framework
Abstract Aim To examine the relationships between workload factors at different systems levels (unit level, job level and task level), patients/family complaints and nurse reports of patient violence towards them using a human factors framework. Design This is a secondary analysis of cross‐sectional...
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Main Authors: | Farinaz Havaei (Author), Maura MacPhee (Author) |
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Format: | Book |
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Wiley,
2020-05-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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