Service quality of private hospitals: The Iranian Patients' perspective

• Main Authors: Zarei Asghar (Author), Arab Mohammad (Author), Froushani Abbas Rahimi (Author), Rashidian Arash (Author), Ghazi Tabatabaei S Mahmoud (Author)
• Format: Book
• Published: BMC, 2012-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

<p>Abstract</p> <p>Background</p> <p>Highly competitive market in the private hospital industry has caused increasing pressure on them to provide services with higher quality. The aim of this study was to determine the different dimensions of the service quality in the...