Artificial intelligence-assisted reduction in patients' waiting time for outpatient process: a retrospective cohort study

• Main Authors: Xiaoqing Li (Author), Dan Tian (Author), Weihua Li (Author), Bin Dong (Author), Hansong Wang (Author), Jiajun Yuan (Author), Biru Li (Author), Lei Shi (Author), Xulin Lin (Author), Liebin Zhao (Author), Shijian Liu (Author)
• Format: Book
• Published: BMC, 2021-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Many studies suggest that patient satisfaction is significantly negatively correlated with the waiting time. A well-designed healthcare system should not keep patients waiting too long for an appointment and consultation. However, in China, patients spend notable time waiting, an...