The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

• প্রধান লেখক: Marcia Nißen (Author), Dominik Rüegger (Author), Mirjam Stieger (Author), Christoph Flückiger (Author), Mathias Allemand (Author), Florian v Wangenheim (Author), Tobias Kowatsch (Author)
• বিন্যাস: গ্রন্থ
• প্রকাশিত: JMIR Publications, 2022-04-01T00:00:00Z.
• বিষয়গুলি: article
• অনলাইন ব্যবহার করুন: Connect to this object online.

BackgroundThe working alliance refers to an important relationship quality between health professionals and clients that robustly links to treatment success. Recent research shows that clients can develop an affective bond with chatbots. However, few research studies have investigated whether this p...