What do patients really want? An in-depth examination of patient experience in four Australian hospitals

• Egile Nagusiak: F. Rapport (Egilea), P. Hibbert (Egilea), M. Baysari (Egilea), J. C. Long (Egilea), R. Seah (Egilea), W. Y. Zheng (Egilea), C. Jones (Egilea), K. Preece (Egilea), J. Braithwaite (Egilea)
• Formatua: Liburua
• Argitaratua: BMC, 2019-01-01T00:00:00Z.
• Gaiak: article
• Sarrera elektronikoa: Connect to this object online.

Abstract Background Patient satisfaction is an important outcome measure guiding quality improvement in the healthcare setting while the patient-centred care movement places increasing importance on patient engagement in clinical decision-making. However, the concept of patient satisfaction is not c...