A systematic review of workplace triggers of emotions in the healthcare environment, the emotions experienced, and the impact on patient safety

• Main Authors: Raabia Sattar (Author), Rebecca Lawton (Author), Gillian Janes (Author), Mai Elshehaly (Author), Jane Heyhoe (Author), Isabel Hague (Author), Chloe Grindey (Author)
• Format: Book
• Published: BMC, 2024-05-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Healthcare staff deliver patient care in emotionally charged settings and experience a wide range of emotions as part of their work. These emotions and emotional contexts can impact the quality and safety of care. Despite the growing acknowledgement of the important role of emoti...