Assessing the environment for engagement in health services: The Audit for Consumer Engagement (ACE) tool

• Main Authors: Ashfaq Chauhan (Author), Bronwyn Newman (Author), Ramesh Lahiru Walpola (Author), Holly Seale (Author), Elizabeth Manias (Author), Carlene Wilson (Author), Reema Harrison (Author)
• Format: Book
• Published: Wiley, 2022-12-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Introduction Although it is widely accepted that the physical environment can impact health quality and care outcomes, its impact on consumer engagement with health services has not been examined. Currently, no tools exist that assess the opportunities for consumer engagement offered within...