A QUALITATIVE STUDY: HOSPITAL PATIENT COMPLAINT MANAGEMENT
Background: Complaint management is vital for hospitals as patient complaints can be used to advance the quality of health services provided. Aims: This study analyzed patient complaint management at an X government hospital in Yogyakarta. Methods: The research used a descriptive-qualitative method...
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| Main Authors: | , , |
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| Format: | Book |
| Published: |
Universitas Airlangga,
2022-06-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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Internet
Connect to this object online.3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |