DETERMINANT FACTORS OF PATIENT SATISFACTION AND TRUST IN PHARMACY STAFF AMONG PERSONS WITH NON-COMMUNICABLE DISEASES: PATIENT CENTERED CARE APPROACH

Patient satisfaction and trust are the main focus in the context of health care. Patient satisfaction is influenced by medication service factors, handling patient complaints and listening to patient needs. Important to develop and test a patient-centered care model as a tool to monitor, measure, an...

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Bibliographic Details
Main Authors: Siti Rahayu Nurjanah (Author), Prasojo Pribadi (Author), Puspita Septie Dianita (Author)
Format: Book
Published: Universitas Muhammadiyah Magelang, 2022-11-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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