DETERMINANT FACTORS OF PATIENT SATISFACTION AND TRUST IN PHARMACY STAFF AMONG PERSONS WITH NON-COMMUNICABLE DISEASES: PATIENT CENTERED CARE APPROACH
Patient satisfaction and trust are the main focus in the context of health care. Patient satisfaction is influenced by medication service factors, handling patient complaints and listening to patient needs. Important to develop and test a patient-centered care model as a tool to monitor, measure, an...
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Main Authors: | Siti Rahayu Nurjanah (Author), Prasojo Pribadi (Author), Puspita Septie Dianita (Author) |
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Format: | Book |
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Universitas Muhammadiyah Magelang,
2022-11-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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