Personnel and patients satisfaction as a measure of service quality measurement

Background and Aim : The ultimate goal of health care systems is to deliver scientific and practical care to patients and their families and to make them satisfied of the services. Regarding the importance of patients and families satisfaction, this research was designed to determine personnel and p...

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Bibliographic Details
Main Authors: Mohsen Hojat (Author), Jafar Mohebi (Author), Vahid Nazari (Author), Maryam Charkh-Andaz (Author)
Format: Book
Published: Iran University of Medical Sciences, 2010-08-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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