Personnel and patients satisfaction as a measure of service quality measurement

• Những tác giả chính: Mohsen Hojat (Tác giả), Jafar Mohebi (Tác giả), Vahid Nazari (Tác giả), Maryam Charkh-Andaz (Tác giả)
• Định dạng: Sách
• Được phát hành: Iran University of Medical Sciences, 2010-08-01T00:00:00Z.
• Những chủ đề: article
• Truy cập trực tuyến: Connect to this object online.

Background and Aim : The ultimate goal of health care systems is to deliver scientific and practical care to patients and their families and to make them satisfied of the services. Regarding the importance of patients and families satisfaction, this research was designed to determine personnel and p...