Factors that Affect Depression and Anxiety in Service and Sales Workers Who Interact With Angry Clients
Introduction: We evaluated depression and anxiety in service and sales workers from Korea who interacted with angry clients to identify factors that mediated and moderated depression and anxiety in these workers. Methods: This was a secondary analysis of data from the fifth Korean Working Conditions...
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| Egile Nagusiak: | , |
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| Formatua: | Liburua |
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Elsevier,
2021-06-01T00:00:00Z.
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