Patient Satisfaction With the Quality of Health Services Provided by Public Hospitals in Rasht, Iran

Introduction: Service quality is a distinguishing and most powerful competitive factor. By improving the quality of service delivery, it is possible to increase productivity, reduce costs, and, as a result, increase patient satisfaction. Objective: The present study aims to determine the level of pa...

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Main Authors: Fardin Mehrabian (Author), Mahnaz Hemmati Nodoust Gilani (Author), Alireza Almaee (Author)
Format: Book
Published: Guilan University of Medical Sciences, 2021-12-01T00:00:00Z.
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3rd Floor Main Library

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