Breaking the transactional mindset: A new path for healthcare leadership built on a commitment to human experience

• Main Authors: Kirsten Krull (Author), Jerry Mansfield (Author), Jennifer Gentry (Author), Karen Grimley (Author), Barbara Jacobs (Author), Jason Wolf (Author)
• Format: Book
• Published: The Beryl Institute, 2023-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Numerous health care publications have focused on the compelling need to improve patient experience and the associated improvements necessary to address workforce well-being. The COVID-19 pandemic exacerbated and illuminated long-standing problems in health care including workforce shortages, inequi...