Process selection methodology for service management in SME
It is a fact that more and more companies operations lay in information and communication technologies (ICT). Traditional management models need to be adapted to this new reality. That is why some initiatives are emerging (COBIT [control objectives for information and related technology], CMMI [capa...
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| Main Authors: | , |
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| Format: | Book |
| Published: |
Centro de Estudios Financieros,
2017-09-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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