Healthcare service quality-measurement models: a review
Purpose - The purpose of this study was to review existing healthcare service quality-measurement models. Design/methodology/approach - A review of the literature was conducted utilizing keywords "healthcare", "service quality", "measurement models", "SERVQUAL"...
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| Format: | Book |
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College of Public Health Sciences, Chulalongkorn University,
2021-03-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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Internet
Connect to this object online.3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |