Veterans' experiences of patient-centered care: Learning from guided tours

In this paper the authors seek to examine Veterans' experiences with patient-centered care (PCC) at 2 United States Veterans Affairs (VA) facilities. The authors conduct their research through a process of guided tours, in which the participant leads the evaluator through an environment and sha...

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Bibliographic Details
Main Authors: Sara Locatelli (Author), Stephanie Turcios (Author), Sherri LaVela (Author)
Format: Book
Published: The Beryl Institute, 2014-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available