Barriers and Facilitators for Information Exchange during Over-The-Counter Consultations in Community Pharmacy: A Focus Group Study

• Autores principales: Liza J Seubert (Autor), Kerry Whitelaw (Autor), Fabienne Boeni (Autor), Laetitia Hattingh (Autor), Margaret C Watson (Autor), Rhonda M Clifford (Autor)
• Formato: Libro
• Publicado: MDPI AG, 2017-12-01T00:00:00Z.
• Materias: article
• Acceso en línea: Connect to this object online.

Consumers are confident managing minor ailments through self-care, often self-medicating from a range of over-the-counter (OTC) medicines available from community pharmacies. To minimise risks, pharmacy personnel endeavour to engage in a consultation when consumers present with OTC enquiries however...