Health service quality scale: Brazilian Portuguese translation, reliability and validity

• Main Authors: Rocha Luiz Roberto Martins (Author), Veiga Daniela Francescato (Author), e Oliveira Paulo (Author), Song Elaine Horibe (Author), Ferreira Lydia Masako (Author)
• Format: Book
• Published: BMC, 2013-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

<p>Abstract</p> <p>Background</p> <p>The Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care c...