Health service quality scale: Brazilian Portuguese translation, reliability and validity

• Główni autorzy: Rocha Luiz Roberto Martins (Autor), Veiga Daniela Francescato (Autor), e Oliveira Paulo (Autor), Song Elaine Horibe (Autor), Ferreira Lydia Masako (Autor)
• Format: Książka
• Wydane: BMC, 2013-01-01T00:00:00Z.
• Hasła przedmiotowe: article
• Dostęp online: Connect to this object online.

<p>Abstract</p> <p>Background</p> <p>The Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care c...