Gaming New Zealand's Emergency Department Target: How and Why Did It Vary Over Time and Between Organisations?

Background<br /> Gaming is a potentially dysfunctional consequence of performance measurement and management systems in the health sector and more generally. In 2009, the New Zealand government initiated a Shorter Stays in Emergency Department (SSED) target in which 95% of patients would be ad...

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Bibliographic Details
Main Authors: Tim Tenbensel (Author), Peter Jones (Author), Linda Maree Chalmers (Author), Shanthi Ameratunga (Author), Peter Carswell (Author)
Format: Book
Published: Kerman University of Medical Sciences, 2020-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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