Using patient experience data to support improvements in inpatient mental health care: the EURIPIDES multimethod study

• Main Authors: Scott Weich (Author), Sarah-Jane Fenton (Author), Sophie Staniszewska (Author), Alastair Canaway (Author), David Crepaz-Keay (Author), Michael Larkin (Author), Jason Madan (Author), Carole Mockford (Author), Kamaldeep Bhui (Author), Elizabeth Newton (Author), Charlotte Croft (Author), Una Foye (Author), Aimee Cairns (Author), Emma Ormerod (Author), Stephen Jeffreys (Author), Frances Griffiths (Author)
• Format: Book
• Published: National Institute for Health Research, 2020-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: All NHS providers collect data on patient experience, although there is limited evidence about what to measure or how to collect and use data to improve services. We studied inpatient mental health services, as these are important, costly and often unpopular services within which serious...