Why human resources policies and practices are critical to improving the patient experience

• Hoofdauteur: Shari Berman (Auteur)
• Formaat: Boek
• Gepubliceerd in: The Beryl Institute, 2016-11-01T00:00:00Z.
• Onderwerpen: article
• Online toegang: Connect to this object online.

While providing patient-centered care seems to be a goal for many organizations, delivering on this goal requires practices which are embedded in the organization, which incent patient-centered behavior. The author argues Human Resources (HR) policies, procedures and programs are key to supporting a...