Telephone triage in general practices: A written case scenario study in the Netherlands

• Váldodahkkit: Marleen Smits (Dahkki), Suzan Hanssen (Dahkki), Linda Huibers (Dahkki), Paul Giesen (Dahkki)
• Materiálatiipa: Girji
• Almmustuhtton: Taylor & Francis Group, 2016-01-01T00:00:00Z.
• Fáttát: article
• Liŋkkat: Connect to this object online.

Objective: General practices increasingly use telephone triage to manage patient flows. During triage, the urgency of the call and required type of care are determined. This study examined the organization and adequacy of telephone triage in general practices in the Netherlands. Design: Cross-sectio...