The Relationships between Patient Satisfaction and Loyalty in The Private Hospital Industry
"nBackground: In today's competitive world, organizations' survival and success depends on satisfying customer needs and ex­pec­tations. This is particularly important in health care sector where quality of service and customer relations are the key suc­cess fa...
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| Materyal Türü: | Kitap |
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Tehran University of Medical Sciences,
2009-09-01T00:00:00Z.
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